COVID-19 (Coronavirus) Information

To Our Modern Karmavore Community:

 

There is nothing more important to us than the health and safety of everyone in the Modern Karmavore Community -- our customers, our team, and our partners. Due to the ever-changing situation surrounding COVID-19, we are experiencing delays in fulfillment, processing and delivery on some styles and products.

We know this isn't what you're used to, so thank you so much for your patience and for understanding our need to put our workers and your safety first. We're extremely grateful for all of the support from our community as well as the continued demand for our brand and products.

So what does this mean for you? We have answered some of your common questions below:

 

Is it safe to shop from your site?

Yes! We are operating in line with advice from the World Health Organization as well as local and state authorities. We constantly make sure that all appropriate health and hygiene standards are adhered to with all of our vendors and team. 

This is our top priority and we will be closely monitoring this situation for any updates to maintain appropriate policies at any given time. 

 

What about the delivery of my purchase?

We are still open and taking orders, but some styles and products are taking an average of 10-20 business days to be processed and shipped due to social distancing protocols and courier related delays. 

 

Which products are experiencing delays?

The following styles and products are taking an average of 10-20 business days to be processed and shipped due to social distancing protocols and courier related delays:

  • Premium Tees
  • Ultra Hoodies (except Mad Hustle Dope Soul) 
  • Ultra Sweatshirts
  • Dad Hats
  • All Bottoms (leggings, shorts, etc.)
  • All Sports Bras
  • All Eco Tote Bags

The following styles are experiencing little to no delay in processing/shipping time and will ship separately from delayed items so you receive them sooner:

  • T-Shirt Hoodies
  • Crop Ultra Hoodies
  • Mad Hustle Dope Soul Ultra Hoodie
  • Goddess Tees
  • Triblend Tees
  • Flowy Tanks
  • Muscle Tanks
  • Trucker Hats

 

What about your shipping partners?

Our Supply Chain Operations Team is constantly monitoring the situation with our shipping partners and will continue to work very closely with them and make sure that all appropriate health and hygiene standards are adhered to for your delivery. We always recommend following CDC guidelines for handling our packages. 

Update regarding shipping partner, FedEx: As of April 23, 2020, FedEx is unable to guarantee overnight or 2-day delivery services due to an increase in safety precautions for their drivers and support staff. While we are still offering those services, please note that your package(s) could be slightly delayed for delivery.

We apologize for any inconvenience this may cause. We know you’re excited to receive your Modern Karmavore gear and appreciate your patience as our shipping partners work to adjust their services.

Again, thank you so much for your support!

 

What about international shipping?

In addition to delayed fulfillment and processing times, International orders may experience longer than usual shipping times as some of our international shipping partners are reporting delays in certain regions and countries. 

 


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