COVID-19 (Coronavirus) Information

 

To Our Modern Karmavore Community:

 

There is nothing more important to us than the health and safety of everyone in the Modern Karmavore Community -- our customers, our team, and our partners. Due to the ever-changing situation surrounding COVID-19, we are experiencing delays in production of our made-to-order items.

We know this isn't what you're used to, so thank you so much for your patience and for understanding our need to put our workers and your safety first. We're extremely grateful for all of the support from our community as well as the continued demand for our brand and products.

So what does this mean for you? We have answered some of your common questions below:

 

Is it safe to shop from your site?

Yes! We are operating in line with advice from the World Health Organization as well as local and state authorities. We constantly make sure that all appropriate health and hygiene standards are adhered to with all of our vendors and team. 

This is our top priority and we will be closely monitoring this situation for any updates to maintain appropriate policies at any given time. 

 

What about the delivery of my purchase?

We are still open and taking orders. Our premade products are experiencing no delays and are shipping out in 1-2 business days, however our made-to-order products are taking an average of 10-25 business days to be produced due to COVID policies and social distancing protocols. 

 

Which products are experiencing delays?

Our made-to-order products listed below are taking an average of 10-25 business days to be produced due to COVID policies and social distancing protocols:

  • Premium Tees (except Mad Hustle Dope Soul, and Sorta Sweet Sorta Savage)
  • Ultra Hoodies (except Dope Soul, Mad Hustle Dope Soul, and Sorta Sweet Sorta Savage) 
  • Ultra Sweatshirts
  • Dad Hats
  • All Bottoms (leggings, capris, shorts)
  • All Sports Bras
  • All Eco Tote Bags

    Which products are not experiencing delays?

    Our premade products listed below are not experiencing delays and take 1-2 business days to be shipped out. We will ship these items separately from made-to-order items so you receive them sooner:

    • Mad Hustle Dope Soul Premium Tee
    • Sorta Sweet Sorta Savage Premium Tee
    • All T-Shirt Hoodies
    • All Crop Ultra Hoodies
    • Dope Soul Ultra Hoodie
    • Mad Hustle Dope Soul Ultra Hoodie
    • Sorta Sweet Sorta Savage Ultra Hoodie
    • All Goddess Tees
    • All Triblend Tees
    • All Flowy Tanks
    • All Muscle Tanks
    • All Trucker Hats

     

    What about your shipping partners?

    Our Supply Chain Operations Team is constantly monitoring the situation with our shipping partners and will continue to work very closely with them and make sure that all appropriate health and hygiene standards are adhered to for your delivery. We always recommend following CDC guidelines for handling our packages. 

    Update regarding shipping partner, FedEx: As of April 23, 2020, FedEx is unable to guarantee overnight or 2-day delivery services due to an increase in safety precautions for their drivers and support staff. While we are still offering those services, please note that your package(s) could be slightly delayed for delivery.

    We apologize for any inconvenience this may cause. We know you’re excited to receive your Modern Karmavore gear and appreciate your patience as our shipping partners work to adjust their services.

    Again, thank you so much for your support!

     

    What about international shipping?

    In addition to delayed fulfillment and processing times, International orders may experience longer than usual shipping times as some of our international shipping partners are reporting delays in certain regions and countries. 

     


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