FAQ

Where is the size guide?

A size chart is provided on every product page under "See Size Chart". All of our custom print of demand items have a size guide for all the different style options.

 

    How long does it take for an order to arrive?

    • This depends on the product ordered. Most of our t-shirts and apparel products are printed on demand. It typically takes about 10-14 days to get your shirt printed, shipped, and delivered. All shirts ship from our US print facility and travel via UPS or USPS to your address, tracking numbers available.
    • For non-apparel items, delivery can vary and take 2-3 weeks. We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US. These items ship via USPS and all have tracking numbers.
    • If you're still not sure, just email us. We're happy to help.

     

    I ordered 2+ items, but only received one... where's my order?

    Since we print on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.

     

    What is your exchanges & returns policy?

    To learn more about our returns and refunds policy click here.

     

    Do you ship worldwide?

    Yes, we ship to almost every country in the world!  If you run into an issue during checkout, just email us and we'll add your country for you.

     

    How long does standard shipping take?

    All orders within the USA take 2-5 business days. Generally order within the USA will take 10-14 days to be delivered from the time that the order is placed.  We also offer expedited shipping options, within the USA. Outside of the country will vary based on location.

     

    When will my order be sent?

    Since most of our items are custom printed, orders will be sent out within 5 business days.

     

    What forms of payment do you accept?

    We accept Visa, Mastercard, American Express, Discover, ApplePay and Paypal.

     

    What shipping method do you use?

    We ship all orders with UPS and USPS, depending on location.

     

    What is your return/refund policy?
    All products can be returned/refunded within 2 weeks as long as they are unused, unwashed and in perfect condition.  More information can be found here: Return Policy

     

    Where will my order be shipped from?
    We are located in Scottsdale, Arizona and Detroit, Michigan and we ship from Detroit as well as from our 3rd party partners across the USA and around the globe.

     

    Where is my order confirmation?
    Your order confirmation is emailed to you, and you will receive Facebook Messenger notifications if you've selected this option.  If you haven't received a confirmation email, please check your spam folder for our email or email us directly at support@modernkarmavore.com.


    Can I use more than 1 discount code at a time?
    No, our system only allows 1 code to be used per order.

     

    Can holiday/seasonal (Christmas, Halloween, 4th of July, Autumn, etc) shirts be exchanged or returned?
    No, all holiday/seasonal themed shirts/tanks are final and can not be exchanged or returned.


    I'm having an issue completing my purchase, can you help?
    We can be reached via Live Chat, Facebook Messenger or Email us at support@modernkarmavore.com.